Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Methods & Delivery Time
- Standard Shipping: 15–30 business days after dispatch.
Delivery times are estimates and may be delayed due to customs clearance, weather, logistics issues, or local postal services.
3. Shipping Fees
Shipping costs are calculated at checkout based on order weight, size, and destination country. Free shipping may be offered for orders over a certain amount, subject to promotional terms.
4. Order Tracking
Once shipped, a tracking number will be sent to your registered email. You may track your package on the official logistics website.
5. Shipping Restrictions
We currently ship to most countries and regions. Some remote areas or countries with import restrictions may be unavailable. Please contact support if you are unsure about delivery to your location.
6. Lost or Damaged Packages
If your package is lost or severely damaged during delivery, please contact us within 7 days of delivery failure with your order number and relevant evidence. We will review and assist with reshipment or refund.
7. Customs Duties & Taxes
Buyers are responsible for any import taxes, customs duties, or fees charged by the destination country. These fees are not included in the product price or shipping cost.
8. Contact Us
liyongdatada@gmail.com
For any shipping-related questions, please contact our customer service via the email provided on our website.
loading
